Custom Chatbot Development to Address Business Problems
With chatbots, you can automate and increase the productivity of your CRM solution by giving customers quick and efficient access to information. This helps the enterprise to get closer to the customer by commuting through text, integrating the website, etc. It allows access to a broad array of information and functionality within a narrow domain, with speed and accuracy. Chatbots provide 24*7 access to the user and can be used to understand the intent of the users, which is beneficial to the enterprise. It increases the users’ response rate and is useful both for start-ups as well as established enterprises for daily operations, communications and sales.