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IMI Heatmiser leads UK smart heating innovation with Neo Smart thermostats offering intuitive temperature control via mobile app. Advanced features including intelligent scheduling, frost protection, and real-time energy monitoring optimize comfort while reducing costs. As part of IMI's Climate Control sector, Heatmiser combines intelligent technology with engineering excellence to deliver sustainable, high-performance heating and cooling solutions across residential, commercial, and industrial buildings.
IMI Heatmiser’s existing mobile application was complicated to use, with layers of unnecessary webs of information overloading. The user often found themselves lost, this decreased their overall user-engagement, which meant less and less people were using their heating control app.
We understood the information architecture of the app and found out how it will help the users of this app. We deployed a human-centric approach to design and used powerful IoT technologies to provide tech-enabled heating control solutions for the entire house, segregated by user profiles. This resulted in an immersive user experience, more engagement, and more control.
Using one single mobile application for heating control, we gave the control back to the users. Not only can they now manage temperate settings with minimal clicks/taps, but they can also control temperature at each nook and corner of the house, create profiles, and deploy time-based temperature control. A new paradigm in IoT-powered smart home mobile app.
Using a combination of IoT technologies, human-centric user interface and automation rules, we turbocharged IMI Heatmiser’s heating control solutions with advanced features. This helped both Android and iOS users to save upto 50% off their energy bills.
We conceptualized & designed user journeys based on the information architecture of the app, and enabled upto 15-times more user-engagement. Our minimalistic approach to user-interface proved to be a big hit with the overall user experience.
Using profile settings, users of IMI Heatmiser can now set their temperature control based on various factors such as location, time of the day and more. This gives more control and flexibility to the end-users, and heating control becomes easy.
We facilitated upto 32 zones for smart heating control, that covered every corner and section of the house. These detailed geolocations, combined with smart profiles translates to more flexibility, and more control for temperature settings.
Using one single mobile interface, the user can control the temperature of the entire home, based on geolocation settings and profile. We call it IoT based magic.
The user is now able to view, control and monitor the heating of all the rooms in the house, via one single dashboard.
The control is now back with the users: Schedule heating for every room, based on their personal preferences.
We integrate Voice Intelligence, Conversational AI, and NLP to create a natural user experience that responds intelligently to every interaction.
IMI Heatmiser wanted a robust, powerful and comprehensive mobile application that enabled their users to control and monitor temperature, across every part of their house. We not only conceptualized a delightful, and minimalistic user-design, but also leveraged the power of IoT and machine learning to develop a smart app, for a smart home.
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